As new COVID-19 orders on community gatherings, restaurants and bars are implemented, the City of Denton is highlighting the range of services provided by public sector, community, and economic development partners to help people in the service, event, music and other industries who are likely impacted most by the restrictions.

We will keep this page updated to provide any new information as it becomes available.

The City of Denton understands that many nonprofits have been impacted by the COVID-19 pandemic. In order to help us provide you with resources and information, we would like to understand how COVID-19 is impacting our community partners. Click the button below to take our survey. 

Receive Help Navigating COVID-19 Resources

The City of Denton and United Way of Denton County are partnering together to provide COVID-19 assistance to our community.

 

What this means for you

Through this partnership, United Way is expanding their Information and Referral program, allowing them to dedicate more time, staff­, and resources to those a­ffected by the pandemic.

 

Expanded services

United Way’s Information and Referral program typically connects individuals with social service programs, but through funding from the City of Denton, this service will grow to serve both residents and businesses a­ffected by COVID-19. Community members will be able to contact United Way and receive help navigating critical services, such as federal loans, state unemployment services, CARES Act programs, housing, legal services, and more.

 

To use this upgraded program, contact United Way:

Phone: (940) 566-2688

Email: info@unitedwaydenton.org

Webform: unitedwaydenton.org/info

Emergency Assistance for Homeless and At-Risk Housing Needs

CURRENT LIST OF RENTAL ASSISTANCE RESOURCES: ENGLISH / SPANISH

 

Renters who owe more than 5-months of rent payments are encouraged

to apply directly to the Texas Rent Relief Program listed below.

CDC Eviction Moratorium

A federal eviction moratorium issued by the Centers for Disease Control (CDC) is in effect until March 31, 2020. Under this Order, a landlord cannot evict for nonpayment of rent any covered person from any residential property in any U.S. state or U.S. territory where the Order applies.  

 

To utilize this protection, a renter must provide a completed and signed copy of Residential Declaration Form to their landlord, owner of the residential property where they live, or other person who has a right to have them evicted or removed from where they live. For more information about the CDC Eviction Moratorium and how to utilize this protection, visit the Department of Housing and Urban Development’s (HUD) website here. Residential Declaration Forms are also available in other languages on the HUD website here

Texas Rent Relief Program:

The State of Texas has allocated $117M of funding from the Consolidated Appropriations Act to help renters with the following costs starting as far back as March 13, 2020:

  • Past due, current, and up to 3 months of expected rent costs

  • Past due, current, or up to 3 months of expected utility and home energy expenses

  • After the initial 3 months of forwarding assistance, you can apply for 3 additional months of assistance if funds are still available

 

To qualify for the Texas Rent Relief Program:

Households must have an income at or below 80% of the Area Median Income (AMI), as defined by TDHCA;

AND one or more of the tenant household members have:

  • Qualified for unemployment benefits; or

  • Attest in writing that due to or during the pandemic, they:

    • Experienced a reduction in household income,

    • Incurred significant costs, or

    • Experienced financial hardship

AND Households must also demonstrate they:

  • Are at risk of homelessness or housing instability by providing an eviction notice or past-due utility or rent notice; or

  • Live in unsafe or unhealthy housing conditions

 

The unit they are renting must be their primary residence and be located within the State of Texas.

Any unpaid rent or utility bills they apply for can go no further back than March 13, 2020.

 

Renters may apply on their own, and landlords may apply on behalf of their tenants. More information about the Texas Rent Relief Program is available online (https://texasrentrelief.com/) or by phone (1-833-989-7368) between 8 a.m. and 6 p.m. CST.

Denton County Friends of the Family (940) 387-5131 - Denton County Friends of the Family provides compassionate, comprehensive services to those impacted by rape, sexual abuse, and domestic violence, while partnering with our community to promote safety, hope, healing, justice, and prevention.

Evictions in Texas FAQs - Texas RioGrande Legal Aid (TRLA) and Texas Homeless Network (THN) compiled a FAQs list on evictions in Texas due to COVID-19. Please view the infographic linked here for more information. 
 

Our Daily Bread (940) 566-1308 - Our Daily Bread is a community soup kitchen that serves free meals and provides support resources. 

The Salvation Army Denton Shelter (940) 566-3800 - The Salvation Army Denton addresses the needs of individuals experiencing homeless and/or food insecurity and the working poor of Denton County.

Utility Assistance

Atmos Energy (940) 380-7450 - Atmos has suspended natural gas disconnections. If a resident needs assistance in paying their natural gals bill, please visit the Atmos website for more information. 

 

City of Denton (940) 349-8700 – The City of Denton is working to assist residents experiencing hardship due to COVID-19 and its economic impacts. Utilities including electricity and water will not be discontinued, even if a bill is paid late. If any resident receives a courtesy call stating their services are scheduled to be interrupted, call the Utilities Customer Service at (940) 349-8700.

Family and Childcare Services

Care.com Initiative - Governor Greg Abbott announced that Care.com is increasing in-home child care access for frontline workers responding to the COVID-19 emergency. As part of this initiative, Care.com is offering 90 days of free, premium access to their services, along with specific portals for frontline workers and caregivers in Texas.

CASA of Denton County (940) 243-2272 - CASA of Denton County provides trained community volunteers, to advocate for the best interests of abused and neglected children, and to promote community awareness about child abuse issues. 
 

Children's Advocacy Center of Denton County (972) 317-2818 [Local] (800) 252-5400 [National Hotline] - Children’s Advocacy Center for Denton County is a non-profit organization that coordinates the investigation of child abuse in a collaborative, child-friendly environment. CACDC’s clinical team assists victims and their families with extensive therapy services to heal the wounds of trauma. CACDC also provides child abuse prevention education throughout the community to teach adults who work with children how to recognize and report child abuse. 

 Woman to Woman Pregnancy Resource Center  (940) 383-4494 – Woman to Woman is working to alleviate the stress young families may be experiencing by offering diapers and formula during this time.

Food Resources

Christian Community Action (972) 219-4307 - CCA is offering food resources for those in need. Beginning Monday, March 30, CCA will be implementing a drive-up distribution only to create a safer environment for staff, volunteers, and clients. Staff and volunteers will be delivering boxed groceries to clients as they remain in their cars. To access services at CCA, individuals will need to first apply for food resources on the CCA website. Here is the direct link to this application. 

Denton Animal Support Foundation (940) 349-7594 - Denton Animal Support Foundation and the City of Denton Animal Shelter have established a temporary Emergency Pet Food Pantry at the Linda McNatt Animal Care and Adoption Center for those facing income insecurity due to COVID-19. Food is given out by appointment only. If you are in need of emergency pet food, please call the shelter to schedule an appointment at (940) 349-7594.

Denton Community Food Center (940) 382-0807 - Denton Community Food Center provides food from a central community storehouse to families and individuals struggling with hunger insecurity. Individuals and families may receive food every two weeks. Open 1 p.m. to 3 p.m. on Mondays and Wednesdays.

Denton Hunger Coalition - The Denton Hunger Coalition has compiled a list of food resources for those in need of assistance. Please visit the Denton Hunger Coalition Facebook page for more information.  

 

Denton ISD (940) 369-0000 - Beginning Wednesday, April 15, the Denton ISD Child Nutrition Department staff will begin “super bundling” breakfast and lunch for an entire week available for pick-up each Wednesday at each campus location between the hours of 11 a.m. to 1 p.m. Families can drive through and request a week's worth of meals for all students in the household under the age of 18. 

First Refuge Ministries (940) 484-4384 - First Refuge Ministries assist people in our community (Denton County and North of Lake Lewisville) who are hungry and in need of food during a financial crisis. Clients may come to the food pantry once every 30 days during operation hours. Please bring current proof of identification for yourself and all members of your household. (Birth certificates, current Medicaid cards, or government-issued picture ID). 

 

First Refuge Denton Site: 1701 Broadway Street [Drive-Ups Only]: 

  • Monday: 9:00am to 12:00pm 

  • Wednesday: 1:00pm to 4:00pm 

  • Thursday: 6:00pm to 8:00pm 

The Junction, Our Daily Bread  (940) 566-1308 - Our Daily Bread is a community soup kitchen that serves free continental breakfast and hot lunch Monday through Friday from 9 a.m. to 1:30 p.m. and Saturday 9 a.m to 12:45 p.m.

 

Pandemic Food Benefits for Families - Pandemic-EBT (P-EBT) provides eligible families with a one-time payment for each child who previously received free or reduced-price meals. P-EBT works the same way Supplemental Nutrition Assistance Program (SNAP) benefits do and will help families get the food they need during the current pandemic. P-EBT will be administered by the Texas Health and Human Services Commission, Texas Department of Agriculture, and Texas Education Agency. Click here to learn about eligibility and how to apply.

Salvation Army Denton – Daily dinner at 6:30 p.m.; Food pantry Wednesday and Friday 1 p.m. to 3:45 p.m.

Physical and Mental Health Services

CAREGIVER SOS (866) 390-6941 - It is important to stay connected during this time of social distancing, so our Caregiver Specialists are available if you need to talk to someone. Please let us know how we can help. Email: caregiversos@wellmed.net

Denton Civic Center (940) 349-8279 - Effective Monday, March 23, the Civic Center Pool (515 N. Bell Avenue, Denton) showers and restrooms will be open to the public 9am to 5pm Monday through Saturday, until further notice.

 

Denton County MHMR Center (940) 381-5000 - Denton County MHMR Center has several resources that help connect families to resources they need, including childcare for essential workers.

 

Health Services of North Texas (HSNT) (940) 381-1501- HSNT provides primary medical care, counseling services, women’s health, prenatal care, pediatrics and a prescription assistance program for patients. 

PediPlace (972) 436-7962 - PediPlace is a non-profit pediatric healthcare practice for children from birth through eighteen years of age who are uninsured or who qualify for Medicaid or CHIP (Children’s Health Insurance Program) benefits. 

Period.Org (503) 265-8459 - Serving marginalized communities with menstrual supplies. Note: products must be requested by a nonprofit. 

Texas Health and Human Services has launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic. This new resource offers COVID-19-related mental health support for all Texans. People can call the Statewide COVID-19 Mental Health Support Line 24 hours a day, 7 days a week toll-free at 833-986-1919.

Digital Resources

Denton Public Library While our libraries are closed, Denton Public Library has many digital resources that library cardholders may use, including online learning tools and ebook and audiobook platforms. Library staff will be available to assist with any ecard or online services needs Monday through Friday from 9:00am to 6:00pm. Call (940) 349-8752 or email library@cityofdenton.com for more information. 

Connected Nation Texas - Connected Nation Texas has been tracking what internet service providers are doing to improve access during the COVID-19 pandemic. Internet Service Providers (ISPs) across the state have pledged to do a variety of things to relieve the strain on families and businesses.

Charter (844)-488-8395 - Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.